Hii Online

  • What is Cash on delivery?

    Cash on delivery is as simple as the term suggests. Here’s how it works:
    1. You order the item using the “Cash on Delivery” option.
    2. The item is then delivered to your doorstep.
    3. You pay cash to the delivery person for the amount as mentioned in the invoice.

  • What kind of products do you sell?

    We can provide all kinds of goods that are deemed ethical and lawful. If you can’t find it at our website, please contact us and we will try our best to provide you the item at the best possible price.
    If you have any further questions that require answers, feel free to use the contact us page.

  • How do I trust you when making payment in advance via Paypal or bank Deposit?

    Same way we trust you when sending via cash on delivery. You can easily reject the delivery and not pay for the order, but we will have to bear the loss of the delivery charge. Customer trust is our highest priority. Do trust us; we will serve you better every time

  • Do you deliver on weekends and public holidays?

    Yes we can do.

  • Can I send my gift anywhere in Sri Lanka?

    No. You can only send your gift within Jaffna, but you can order the gift from wherever.

  • What is the earliest that my orders can be delivered in Jaffna?

    You need to place the order at least one day prior to the delivery date.

  • Is the delivery guaranteed in Jaffna?

    Yes absolutely. You will get a confirmation after you place the order. Within 24 hours of the delivery in Jaffna, you will get the final confirmation Phone text confirming the delivery. You may check the status of your order at our order status page.

  • What if we can't find your recipient's address?

    We encourage you to enter the phone number of the recipient. If the address is too difficult to find we will contact the recipient to get directions. We always try not to spoil the surprise.